Where ComplaintCA Fits
ComplaintCA doesn't replace the Labour Program or your provincial employment standards office — it helps you identify the right one and drafts a clear, factual complaint in one of 7 supported languages, so you walk in prepared.
No need to read this whole guide — Asya can ask a few questions and point you to the right body in seconds.
Start with Asya Now →
Frequently Asked
Where do I file a complaint against a federally regulated employer?
The Federal Labour Program, at 1-800-641-4049.
Where do I file an employment standards complaint in Ontario?
The Employment Standards Information Centre, at 1-800-531-5551.
Does this cover workplace discrimination?
No — discrimination and harassment go to a human rights body, not an employment standards office.
What is the workplace complaint procedure in Canada?
First check whether your employer is federally regulated (banks, airlines, telecoms, interprovincial transport) — those complaints go to the Federal Labour Program at 1-800-641-4049. Every other employer falls under your province's employment standards office (in Ontario, 1-800-531-5551). Discrimination or harassment goes to a human rights body instead.
What is ComplaintCA?
A Canadian civic complaint platform that routes you to the correct authority, with AI-assisted drafting in 7 languages, an MP finder, a lawyer panel, and cyber crime reporting support.
I'm Deaf or hard of hearing — how do I call a phone-only authority?
Use Canada VRS (free sign-language video relay, available 24/7) or dial 711 for a text-based relay operator — both let you place a real phone call to any number listed on this page.
Sources & Verification
This guide is maintained by ComplaintCA and checked against the official sources linked throughout, including:
Learn more about how ComplaintCA verifies information on our About page.
Related Guides
