How to File a Complaint Against Your Condo Board in Canada

This is different from a landlord-tenant dispute — it's about your own condo corporation or strata council. Only Ontario and BC have a dedicated tribunal; here's what to do everywhere else.

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By Province

Ontario

Raise it with your condo board or property manager first. Most disputes over records, governance, or nuisances (noise, smoke, pets) can go to the Condominium Authority Tribunal (CAT), filed online.

Condominium Authority of Ontario — 1-800-854-9014 →

British Columbia

Most strata property disputes go through the Civil Resolution Tribunal (CRT) — apply online or by email.

CRT Strata Property — 1-844-322-2292 →

Alberta

No dedicated condo tribunal. Disputes under the Condominium Property Act typically go through mediation, arbitration, or the Provincial or Court of King's Bench, depending on the amount and issue.

Quebec

No dedicated tribunal for co-ownership (copropriété) disputes. Claims up to $15,000 go through Small Claims Court (Cour du Québec); larger or more complex disputes go through Quebec Superior Court.

Other provinces

Manitoba, Saskatchewan, and the Atlantic provinces have condominium legislation but no dedicated tribunal — disputes generally go through the small claims or provincial court. See ComplaintCA's small claims court guide for your province's limits and filing site.

Where ComplaintCA Fits

ComplaintCA doesn't replace your provincial tribunal or the courts — it helps you draft a clear, factual complaint in one of 7 supported languages, and identifies whether your province even has a dedicated process before you spend time on the wrong one.

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Frequently Asked

How do I file a complaint against my condo corporation in Ontario?

Raise it with the board or property manager first. Most records, governance, or nuisance disputes can go to the Condominium Authority Tribunal (CAT), filed online.

What is the Condominium Authority Tribunal (CAT)?

Ontario's online condo dispute tribunal, run by the Condominium Authority of Ontario — currently handles records requests, some governance issues, and nuisance disputes.

How do I resolve a strata dispute in BC?

Through the Civil Resolution Tribunal (CRT) — apply online via the Solution Explorer or email a completed application to RSC@crtbc.ca.

Does Alberta or Quebec have a condo tribunal?

No. Alberta disputes go through mediation, arbitration, or the courts. Quebec co-ownership disputes go through Small Claims Court (up to $15,000) or Superior Court.

What is ComplaintCA?

A Canadian civic complaint platform that routes you to the correct authority, with AI-assisted drafting in 7 languages, an MP finder, a lawyer panel, and cyber crime reporting support.

Sources & Verification

This guide is maintained by ComplaintCA and checked against the official sources linked throughout, including:

Learn more about how ComplaintCA verifies information on our About page.

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